Refund policy

Last updated: 8 November 2026

If you are not happy with Spoofmark, you can have your money back.

Ask within 14 days of any payment and that payment will be refunded in full. You do not need to give a reason. This covers your first payment and every renewal, monthly or yearly.

To ask for a refund, go to paddle.net, Paddle's site for buyers, and request one for your order. Or email hello@spoofmark.com with your domain, and we will ask Paddle to refund you. Paddle is our reseller and Merchant of Record, so the refund comes from Paddle, back to the card you paid with. How long it takes to reach your account depends on your bank.

A refund ends the plan for that domain.

After 14 days you can still cancel at any time, and you will not be charged again. We do not refund the rest of a month or year that has already started, unless we end the service when you have done nothing wrong, or the law requires it. If you are a consumer, this policy does not affect your legal rights.